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![]() About Lenny Partial Client List What People have said Request Public Seminar Services Request Form Customer Service Programs Services Information Request Keynotes Seminars Educational Materials Request Immediate Information Public Speaking Tips How to Contact Us Sign Our Guestbook Links Consulting Services ![]() 3600 S. College Rd. ![]() |
Customer Service Training - Telephone TechniquesThis is our one-day customer service training program which focuses on customer service telephone techniques. During this workshop we will cover how to deal with customers over the phone as well as face-to-face DESIGNED FOR: ExecutivesManagers Sales People Customer Service Representatives Anyone in a customer focused position OBJECTIVES: The objective of this customer service training program is to provide each participant with a comprehensive understanding about customer service and what it takes to provide the best customer service by telephone. TYPICAL AGENDA: What is Customer Service | Keynotes | Seminars | Public Speaking Tips | Contact Us | Guest-Book | ![]() |