Internal Customer Service, customer service training, customer service programs,handling customer complaints
Customer Service

Lenny Laskowski, Professional Speaker

Lenny Laskowski

About Lenny
Partial Client List
What People have said

Request Public Seminar

Services Request Form
Customer Service Programs
Services Information Request
Educational Materials
Request Immediate Information
Public Speaking Tips
How to Contact Us
Sign Our Guestbook
Consulting Services

3600 S. College Rd.
Suite E-308
Wilmington, NC. 28412
Fax: (800) 743-3314

National Speakers Association


Internal Customer Service Program


This one or two-day internal customer service program provides your organization with the skills to improve communication skills, interdepartmental support, productivity and motivation.


Any and all employees.


The objective of this program is to provide each participant with a better understanding about dealing with internal customers. Learn how to work together and support each other within your organization.


What is excellent Internal Customer Service?
What is my role as an employee?
Who are my internal customers?
How to break down the "silo" mentality
Telephone etiquette
E-mail etiquette
How to improve interdepartmental communication
Handling Difficult Situations
Practice Proactive information-sharing
Creating an environment in which everyone shares freely

| About Lenny | Client List | Educational Materials | Testimonials |
| Keynotes | Seminars | Public Speaking Tips | Contact Us | Guest-Book |