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![]() About Lenny Partial Client List What People have said Request Public Seminar Services Request Form Customer Service Programs Services Information Request Keynotes Seminars Educational Materials Request Immediate Information Public Speaking Tips How to Contact Us Sign Our Guestbook Links FREE Speaker's Poll Consulting Services ![]() 3600 S. College Rd. ![]() |
Handling Customer ComplaintsThis two-day comprehensive customer service training program focuses on handling customer complaints. During this workshop we will cover everything from understanding what customer service really is to learning how to handle complaints effectively. DESIGNED FOR: ExecutivesManagers Sales People Customer Service Representatives Anyone in a customer focused position OBJECTIVES: The objective of this customer service program is to provide each participant with a comprehensive understanding how to handle customer complaints and provide better customer service. TYPICAL AGENDA: What is Customer Service | Keynotes | Seminars | Public Speaking Tips | Contact Us | Guest-Book | ![]() |